The art of the possible

How is digitalisation reimagining the insurance industry, and what aspects of insurance still have scope to be further digitalised? In 1990, I walked into a General Accident office in Glasgow to learn about insurance. Sitting in the corner was a sparkling IBM PC, with the rest of the office on some form of green screen Read the full article…

Claim in a pocket

How can insurers further utilise technologies that customers already possess in order to better assess, prevent and respond to risk? What technology do you carry on you at nearly all times? I’ll give you a clue: if you have a teenager it’s likely that they don’t even look up from it when they speak to Read the full article…

Changing the face of insurance

As consumer demand for instant services continues to increase, Stephen Marshall, Insure Apps, introduces the benefits of the mobile app for insurance. Q: As the ‘access on-demand’ culture continues to expand, how important is it to have ‘service on the go’ for your business? A: It’s absolutely vital. People expect more and more in the Read the full article…